Payments, Engineering & Operations Services · Midcore Operations
Midcore Operations
Our services

Everything we do

Six core services, and the specialist disciplines beneath each one.

They hold 51 specialist disciplines between them, and any of those can run under any of the 4 engagement models. Every engagement is custom quoted after an Assess, so there is no rate card and no standard engagement.

+1 (786) 619-0152
Core services
6
Practice areas, each with its own lead
Specialist disciplines
51
The individual services you actually buy
Ways to engage
4
Any service can run under any model
Steps, every time
5
Each ending in a written decision
The catalogue

Pick the core service

Every core service has its own page with the questions buyers ask and what a first engagement looks like. Filter below, or go straight to a discipline.

Filter
01Launch programs

Payments & Fintech Advisory

Launch payment, banking, card, and lending programs through partner infrastructure.

9 disciplinesCore service overview
  1. 01PayFac-as-a-Service ConsultingBecome a payment facilitator without building one
  2. 02Banking-as-a-Service ConsultingLaunch accounts, wallets, and embedded banking through a banking-as-a-service partner
  3. 03Card-as-a-Service ConsultingCard as a service: issue debit, credit, prepaid, or virtual cards under your brand
  4. 04Lending-as-a-Service ConsultingLending as a service: offer financing to your customers through a lending partner
  5. 05White-Label Payment Gateway ConsultingA white-label payment gateway you resell under your own brand
  6. 06ISO / Agent Setup ConsultingThe merchant services agent program setup built to last, not just to launch
  7. 07Embedded Payments StrategyDecide how your platform should monetize payments
  8. 08Payments Vendor & Partner SelectionChoose processors, gateways, and platforms with someone on your side of the table
  9. 09Pricing & Revenue ModelingKnow exactly where your payments revenue comes from
02Run the desk

Managed Payments Operations

Our team runs the daily operations behind your merchants, agents, and portfolio.

9 disciplinesCore service overview
  1. 01Dispute ManagementChargeback dispute management handled by a team that wins them
  2. 02Fraud & Chargeback PreventionChargeback prevention services that stop disputes before they are filed
  3. 03Merchant ManagementMerchant account management: every account monitored, audited, and maintained
  4. 04Merchant Retention & Portfolio GrowthKeep the merchants you have and grow the ones worth growing
  5. 05Multi-MID Setup & ManagementStructure and manage multiple merchant accounts correctly
  6. 06ISO Back OfficeYour ISO’s operations, run by a dedicated team
  7. 07Merchant Onboarding & Underwriting SupportFaster approvals with cleaner files
  8. 08Residual Audit & ReconciliationFind the residuals you are owed
  9. 09Payments Customer Support DeskMerchant support under your brand
03Generate demand

Marketing

Demand generation and brand for companies that sell payments and financial products.

8 disciplinesCore service overview
  1. 01Generative Engine OptimizationBe the answer when buyers ask AI
  2. 02Search Engine MarketingSearch programs that produce merchants, not clicks
  3. 03B2B Email MarketingA B2B email marketing agency for outbound and nurture that reaches decision-makers
  4. 04Social Media MarketingA LinkedIn presence that builds trust before the first call
  5. 05Conversion Rate OptimizationA conversion rate optimization agency that turns existing traffic into pipeline
  6. 06BrandingPositioning and identity for a trust-driven industry
  7. 07Content & Thought LeadershipContent written by people who have done the work
  8. 08Merchant Lead Generation & Appointment SettingQualified merchant appointments for your sales team
04Build the product

Engineering

Design, build, and modernize the products and platforms behind financial services.

11 disciplinesCore service overview
  1. 01UX/UI DesignInterfaces that earn trust with money on the screen
  2. 02Product DevelopmentProduct development consulting for web, mobile, and enterprise products, built end to end
  3. 03POC DevelopmentProve it works before you fund it
  4. 04Application DevelopmentScalable applications with secure integrations
  5. 05Application ModernizationModernize legacy systems without stopping the business
  6. 06AI Software DevelopmentAI software development built specifically for fintech's accuracy and control requirements
  7. 07Data & Analytics EngineeringData analytics consulting: pipelines and dashboards for portfolio and residual data
  8. 08Intelligent AutomationAutomate the work your operations team repeats
  9. 09Payment Gateway & API IntegrationsProcessor, gateway, bank, and KYC integrations done right
  10. 10CRM & Sales Stack SetupSales systems configured for how payments is sold
  11. 11Quality Assurance & Continuous DeliveryQA outsourcing and continuous delivery for software that moves money
05Run the platform

Cloud & Infrastructure

Secure, scalable, cost-controlled cloud foundations for payment-grade platforms.

9 disciplinesCore service overview
  1. 01Cloud Strategy & ArchitectureArchitecture built for availability, security, and audit
  2. 02Cloud MigrationCloud migration services: migrate with a plan that reduces disruption
  3. 03Infrastructure ModernizationSecure infrastructure ready for automation
  4. 04Cloud EngineeringCloud-native systems built secure and automated
  5. 05CloudOpsReliability, visibility, and cost control at scale
  6. 06DevOpsDevOps consulting for faster releases through automated delivery
  7. 07Support & Managed Cloud ServicesManaged cloud services: 24/7 monitoring, support, and optimization under one agreement
  8. 08Cloud Cost OptimizationCut cloud spend without cutting capability
  9. 09Multi-Cloud Security & ComplianceUnified security and compliance across providers
06Add capacity

Business Operations

Capacity and clarity for growing payments and fintech operations.

5 disciplinesCore service overview
  1. 01IT & Payments Staff AugmentationIT staff augmentation and payments talent, placed in your team, not a generalist staffing pool
  2. 02Business Operations AuditA business process audit that finds where time and margin are actually leaking
  3. 03Fractional CFOBoard-ready finance, part-time, from someone who has run payments unit economics before
  4. 04Fractional COODay-to-day operating leadership, part-time, until you need one full-time
  5. 05Fractional CTOTechnical leadership, part-time, without the equity or salary of a full-time hire
How you buy

Four ways to engage

The model is chosen at the Match step, once the Assess read says what the work actually is. Any core service can run under any of them.

Consulting project

Defined scope, fixed fee or milestones. Assessments, partner selections, strategy, audits, and launch programs.

Best whenThe output is a decision or an artefact and the client’s team runs what comes after.

Managed service retainer

A dedicated team running a function on a monthly agreement with SLAs and reporting. Disputes, merchant management, back office, support, and cloud.

Best whenThe work arrives every week.

Dedicated team

Named specialists or engineers embedded in your organization under your direction, on monthly terms.

Best whenVolume justifies full-time attention and continuity matters.

Fixed price project

Engineering, design, and marketing builds with defined deliverables, timeline, and price.

Best whenScope is settled after Assess and budget certainty matters most.

How engagements run

Five steps, every time

The same framework applies to every core service, whether it is a two-week advisory project or a desk that runs for years.

See the full framework
  1. Step 01

    Assess

    Model, volume, risk, timeline, and constraints. Written recommendation on program structure.

    1 to 4 weeks
  2. Step 02

    Match

    Partner shortlist from our network, introductions, and diligence.

    Days to one week
  3. Step 03

    Structure

    Economics, terms, compliance responsibilities, and operating model.

    1 to 2 weeks
  4. Step 04

    Build

    Branded platform, onboarding, and integrations on the partner’s rails.

    2 to 12 weeks
  5. Step 05

    Launch

    Go-live, first customers, and handoff to your team or our managed operations.

    Go-live onward
Questions buyers ask

Straight answers

The questions that come up before anyone picks a service, answered before you have to ask them.

How does an engagement start?
Every engagement opens with an Assess. We read your actual records and talk to the people doing the work today, then send back a written read of one to three pages: what is happening, what it costs or risks, which services fit, and which do not. It runs 1 to 4 weeks.
What does an engagement cost?
Every engagement is custom quoted after an Assess step. There is no rate card, no published pricing, and no standard engagement. The Assess is quoted separately and up front, and the engagement that follows is quoted against the scope you agree at the end of it.
Can we stop after the Assess?
Yes. The Assess is priced on its own and the written read is yours to keep whether or not you continue. If the problem is upstream of what we would be hired for, that goes in the read too.
How long does an engagement take?
The published timeline runs to 5 phases. Exact dates are set at the Assess step, once the scope is known, and each phase ends in a written decision rather than on a date.
Who actually does the work?
US-led, with global delivery centres. Teams are US-based, offshore, or blended; the client approves the model before work begins. A US-based practice lead owns every engagement.
Do you work inside our systems?
Yes, unless there is a written reason not to. We work in your portals, CRM, cloud accounts, and repositories under access that is scoped to the work, logged, and revocable by you at any time.
What do you need from us to start?
Read-only access or exports of the relevant records, two to four hours of your team's time, and the governing contracts and policies. Anything you share is handled under NDA.

Still not sure which service you need is what you need?

That is what the Assess is for. Book a 30-minute call and we will tell you which service fits, whether you need one at all, and what the first engagement would cost. We will also tell you when the answer is no.

+1 (786) 619-0152
Free consultation

Get your free Assess

Tell us what is happening. We reply within one business day with a US-based practice lead, not a salesperson.

  1. 01Within 1 business dayA US-based practice lead replies and books a 30 minute call.
  2. 02On the callWe map the problem, the volume, the partners, and the constraints.
  3. 03After the callYou get a written read of one to three pages, yours to keep.
  • Handled under NDA
  • Written, not a slide deck
  • No obligation to continue
Call us+1 (786) 619-0152Email usHello@midcoreoperations.com

No obligation. We will tell you if you do not need us.

Free consulting call

Every engagement starts with an Assess

A 30-minute call, then a written read of one to three pages: what is happening, what it costs or risks, and which services fit, and which do not.

  • No obligation, and no rate card pitch
  • A US-based practice lead, not a salesperson
  • Anything you share is handled under NDA
  1. 01Within 1 business dayA US-based practice lead replies and books the call.
  2. 02On the call30 minutes on the model, the volume, and the constraints.
  3. 03After the callA written read of one to three pages, yours to keep.
Prefer to talk now?+1 (786) 619-0152

We reply within one business day, Pacific time.

Before you go

Take the written read with you

Every engagement opens with an Assess: a written read of what is happening, what it costs, and what to do about it. It is quoted on its own and you can stop after it.

+1 (786) 619-0152